Articles

 Do you offer X software

If we offer something, it will generally be listed on our website under...

 Do you offer reseller solutions?

No.

 How do I find the IP for my hosting account

The IP for your hosting account is listed in the email you got during signup of your account.You...

 How do I issue an SSL certificate for my site

All domains hosted on our servers will automatically get an SSL certificate issued either via...

 How often do you take backups?

We do daily backups of files, databases, SSL certificates, Cronjobs and DNS zones - we currently...

 How to install WordPress

To install WordPress, log into cPanel, find the "Softaculous Apps Installer", click on the...

 I can't reach my site or email

If you cannot reach your site we advise you to check a site like:...

 I can't send email using an external email service

All our infrastructure deployed since the beginning of 2017 and forward, we block the outgoing...

 Jetpack or other plugins can't connect to WordPress

Short version:In the root of your main FTP account, you'll find an .htaccess file - in this file...

 Redirect old domain to a new one

It happens from time to time that you want to switch your domain, but still want to keep the...

 Screaming Frog SEO Crawler blocked

Due to a bug in Screaming Frog SEO crawler that causes the crawler to not work correctly with...

 What data do you take backup off?

We perform various backups throughout our infrastructure, these backups are performed to be able...

 Which port do you use for SSH?

We use port 831 for SSH access.

 Which type of hardware do you use?

We've been changing hardware between servers, so below you'll find an overview of which type of...