You're able to generate and download cPanel backups by going to the "Backup" item in the "Files"...Do you offer X software
If we offer something, it will generally be listed on our website under...Do you offer a temporary domain
No, we do not assign temporary domains to accounts, you can, however, use applications such as...Do you offer reseller solutions?
The simple answer is no, we don't. Reseller solutions often bring subpar performance and don't...How do I find the IP for my hosting account
The IP for your hosting account is listed in the email you got during signup of your account.You...How do I issue an SSL certificate for my site
All domains hosted (pointing to our IPs) on our servers will automatically get an SSL certificate...How do I reset my cPanel password
You can reset the cPanel password by going to your hosting product at...How often do you take backups?
We do daily backups of files, databases, SSL certificates, Cronjobs and DNS zones - we currently...How to install WordPress
Applies to server7, server8, server9, server10, server11, server12, server13 To install...I can't reach my site or email
If you cannot reach your site we advise you to check a site like:...I can't send email using an external email service
All our infrastructure deployed since the beginning of 2017 and forward, we block the outgoing...Jetpack or other plugins can't connect to WordPress
Short version:In the root of your main FTP account, you'll find an .htaccess file - in this file...Softaculous stops at 1%
There's a minor bug in Softaculous that sometimes result in the progress bar stopping at 1% and...What data do you take backup off?
We perform various backups throughout our infrastructure, these backups are performed to be able...What is my MySQL host
We run MySQL locally on the same server as the web server, so you'd have to use localhost when...What's my FTP credentials
For accessing FTP, you can use your cPanel login details that were sent to you when you purchased...Which port do you use for SSH?
We use a custom port for SSH, because it prevents a whole lot of automated brute force attacks...Which type of hardware do you use?
We've been changing hardware between servers, so below you'll find an overview of which type of...Why do you have traffic limits
All hosting packages we offer comes with an amount of traffic included in the plan per month.The...